Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- United Kingdom: Standard shipping 2–5 business days | Express shipping 1–2 business days
- Europe: 5–10 business days
- USA & Canada: 7–14 business days
- Rest of World: 10–21 business days
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date at [your email address] so we can resolve the issue promptly.
International Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer.